Refund & Cancellation Policy

1. Delivered digital content — no refund. All products on InstaProfile are digital and are delivered instantly after a successful payment. Once content has been unlocked and delivered, the sale is final and no refund is provided, including for change of mind, accidental purchase after preview, or because the content was not what you expected after viewing it. Please check the title, preview, and price carefully before paying.

2. Failed payments. If a payment fails, no access is delivered and no amount is charged for that attempt. If your bank or card statement shows a hold for a failed payment, it is released automatically by your bank — usually within 5–10 business days. InstaProfile does not hold failed-payment funds.

3. Duplicate payments. If you are charged twice for the same purchase (the same product, same email, same amount, within a short period), contact us within 7 days with both payment details and we will refund the duplicate charge in full to the original payment method.

4. Content not delivered, corrupted, or materially not as described. If purchased content was never delivered, is corrupted and cannot be viewed, or is materially different from its title and preview, contact us within 7 days of purchase. After review, we may re-deliver the content, replace it, or issue a refund to the original payment method.

5. Tips and messages. Tips sent to a creator and paid messages/video calls that have already taken place are non-refundable.

6. Cancellations. Because digital content is delivered instantly, there is no cancellation window after payment. Before payment, you may simply close the checkout page — nothing is charged. Creator subscriptions are not offered on InstaProfile, so there is no recurring billing to cancel.

7. How to request a refund. Email dhakerbabufbid@gmail.com with: the email used at checkout, the product name or link, the date and amount paid, and a short description of the issue (for duplicate charges, include both transaction references). We aim to respond within 24 hours and, where a refund is approved, to process it within 5–10 business days to the original payment method. The exact time to appear on your statement depends on your bank or card provider.

8. Chargebacks. If you open a chargeback for a delivered product without contacting us first, your account may be suspended while the claim is reviewed. Fraudulent chargebacks lead to a permanent account ban.